Changing your credit card

If your credit card expires, or you need to change the credit card used for your Velogic subscriptions, you can do that yourself easily via our web application.

If your credit card expires, or you need to change the credit card used for your Velogic subscriptions, you can do that yourself easily via our web application. Here's how:

1. Log into https://app.velogicfit.com/login

2. Click on your email address on the top-right, and choose "Your plans":

Your plans menu option in user dropdown

1. Click "Manage" on the plan:

Manage button on subscription plan

1. You'll see a page with all the details of the plan. Click on the "Update card details" link:

2. ... and you'll be able to edit all the card information directly. If you are on an older plan (billed via Chargify), the update form will look like this:

Chargify credit card update form

... and if you are on a newer plan (billed via Paddle), it will look like this:

Paddle credit card update form

When you have finished, simply click the button to update.