ANT+ Overview & Troubleshooting
If you have a ANT+ USB device plugged into your computer, Velogic Studio can use it to communicate with ANT+ sensors close to your computer.
What does ANT+ support look like in Velogic Studio?
Step 1 of Velogic Studio is the configuration step. There's a section to help you configure ANT+. If you have an ANT+ device already plugged into your computer, you'll see this:
... and after a few seconds, you'll see which sensors it found. If it didn't find any sensors, you'll see this:
If you do have sensors, but they're not found, check that they are turned on and press RESCAN.
When sensors are found, they'll look like this:
You may see all of these, some, or none, depending on which sensors are actually found by the scan.
If there is more than one sensor of each type, you can select which sensor to connect to - they don't have meaningful names, but you can select each one and find the one that is giving data that matches what you would expect:
If you don't want to see data from one of the sensors, you can tell Velogic Studio to ignore it by turning off the checkbox (slider) next to that sensor.
In step 2, ANT+ data will be shown live, and will automatically be captured for each capture period, so you can compare along with all of the other data:
The values from the first and last capture are also automatically included in the report:
(Note that the values in the report above aren't sensible values - they were created with a simulation tool for documentation purposes.)
ANT+ FAQ
Q. Which dongle should I use?
Velogic Studio interfaces with your ANT+ sensors via a small USB adaptor (also known as a "dongle"). There are many of these on the market now, we have purchased several brands and unbranded versions and haven't yet met one that didn't work. Most recently this ANT+ Dongle is known to work, and they're so cheap that you might as well buy a spare or two at the same time.
Q. Can I connect with Bluetooth instead of ANT+?
A. No. ANT+ has the advantage that a single USB ANT+ device can connect to multiple ANT+ sensors; bluetooth work more as a 1-1 connection. ANT+ devices are inexpensive and support is good; for that reason we support ANT+ rather than bluetooth.
We may add support for bluetooth in future; if bluetooth support would be useful to you, please get in touch.
Q. Can I control my trainer's resistance with Velogic Studio?
A. Not currently. This is called "FE-C" and there are more and more trainers which support control via this protocol. The list of trainers that support FE-C is available here - if you have a compatible device, and you would like to be able to control it from Velogic Studio, please get in touch.
Troubleshooting ANT+ support
Check that your ANT+ USB device is visible in Device Manager
You should see an entry like this in Device Manager:
If you can't see that entry (or a similar one), try replugging into a different USB port.
If you see the "ANT USB-m Stick" entry under "Other devices", like this:
... then you can follow this guide to install the drivers manually.
If you can't see any entries in Device manager related to your ANT+ USB device, you might consider purchasing a different device.
Check that Velogic Studio can see your ANT+ device
If you can see your device in Device Manager, but Velogic Studio shows this message:
... then Velogic Studio is unable to utilise your USB ANT+ device. Please contact us to help you troubleshoot further; email contact@velogicfit.com with a screenshot of your USB device's name in Device Manager.
Check that Velogic Studio can connect to your ANT+ sensors
If you have a heart rate sensor, power sensor, or muscle oxygenation sensor that is powered on but is not detected by Velogic Studio, please first check that your device is actually a compatible ANT+ device.
The list of compatible devices is available from the ANT+ website:
We don't own every single device on those lists obviously - we test with representative devices and simulation software provided by ANT+.
If your device is compatible but is not being detected by Velogic Studio, please contact us for support; contact@velogicfit.com
Related Articles
Webcams: Overview, FAQ, troubleshooting.
Velogic Studio can show a liveview of, and record video from, any webcams that you have attached to your computer. How to configure webcams Step 1 of Velogic Studio is the configuration step. There's a section in step 1 to help you configure your ...Signing in - troubleshooting
Velogicfit's windows applications, Velogic Studio and 3D Aero, require you to sign into your Velogicfit account when the application starts. If you're having trouble signing in, this guide will help you to resolve your issue. How does the sign-in ...Troubleshooting Velogic Studio
If you can’t get any information at all from the Kinect, or the Kinect is disconnecting: check out our hardware compatibility guide and Kinect camera troubleshooting guide first. Once you're sure that the Kinect is working fine (i.e. the Kinect ...Kinect camera - compatibility and troubleshooting guide
Velogic Studio Essentials and Velogic Studio Pro can utilize the Microsoft Kinect for Xbox One camera, which looks like this: Kinect for XBox One camera Although it wasn’t a commercial success as a gaming peripheral, it remains an amazingly capable ...Velogic Studio Legal Notices
Your usage of Velogic Studio is governed by the Velogic Terms of Use and Terms of Trade. This page lists additional notices specific to the Velogic Studio product. Video codecs THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE ...