Changing your credit card

Changing your credit card

If your credit card expires, or you need to change the credit card used for your Velogic subscriptions, you can do that yourself easily via our web application. Here's how:




2. Click on your email address on the top-right, and choose "Your plans":


3. Click "Manage" on the plan:


4. You'll see a page with all the details of the plan. Click on the "Update card details" link:


5. ... and you'll be able to edit all the card information directly. If you are on an older plan (billed via Chargify), the update form will look like this:


... and if you are on a newer plan (billed via Paddle), it will look like this:


When you have finished, simply click the button to update. 
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