Troubleshooting Orbbec Femto Mega camera
Velogic Studio Essentials and Velogic Studio Pro can utilize the Femto Mega camera from Orbbec, which looks like this:
You can think of this camera as a miniaturized version of the Kinect, with an on-board CPU. It is connected to your PC via an Ethernet cable, which also supplies the power to the camera. If you have more than one Femto Mega camera, you'll also have a second Ethernet cable which provides the sync signal to the camera.
Indicator lights
You can check the indicator lights to help determine whether the camera is functioning properly.
Front LED
LED status | Meaning |
Solid white | On and ready |
Off | Off (or booting up) |
Blinking orange | Waiting for sync signal |
Note that "Solid white" means that the device has power and the onboard CPU is running; it does not necessarily mean that the sensors in the camera are active and streaming. You can check the front laser (below) to see if the sensors are active.
If the indicator is "Blinking orange", that means that the camera is configured to be a Secondary camera (in the Sync settings in Velogic Studio). As a Secondary camera, it will only run when it receives a Sync signal from the Primary camera. Steps to troubleshoot this:
- Check that you have the Primary camera configured as a Primary in Velogic Studio
- Check that the Primary camera is running (Front LED is on, and Velogic Studio is receiving frames from it)
- Check that you have sync cables from both the Primary and Secondary camera going to the Sync Hub
- Check that the Sync Hub has power (via USB-C adaptor)
- Check that the Primary camera's sync cable is going into the front of the sync hub (the side with only 1 RJ45 jack)
- Check that the Secondary camera's sync cable is going to one of the 8 ports in the "Secondary" group on the back of the sync hub
Front laser
This is not strictly speaking an indicator LED; it's the actual laser that the camera uses to emit the light pulses which are then received onto the depth sensor to determine depth in the scene.
You'll be able to see this laser as a red light that appears to have "structure".
The laser should only be on when the camera is active and streaming data to Velogic Studio.
We recommend that you turn the power to the whole camera off overnight, just in case the camera gets into a state where the laser is running when not needed.
Rear LED
The light at the rear of the camera will be the first one to give any indication as the device boots up.
| LED status | Meaning |
| Solid white | On and ready |
| Off | No power to device |
| Blinking white | Booting |
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