Section 01: Getting started
Self-install procedure for Orbbec Femto Mega cameras
This procedure is an alternative to booking an installation session, if you prefer to do-it-yourself. We would prefer to complete the installation session ourselves (remotely), so that we can verify you have a working installation - but if you ...
Troubleshooting Orbbec Femto Mega camera
Velogic Studio Essentials and Velogic Studio Pro can utilize the Femto Mega camera from Orbbec, which looks like this: You can think of this camera as a miniaturized version of the Kinect, with an on-board CPU. It is connected to your PC via an ...
How to share things with Velogic support
If you are having problems with any aspect of Velogic Studio, there are often things you can share with us so that we can help you troubleshoot. This page lists out the various different things you can share, and when it's appropriate to do each. ...
Velogic Studio Pro: The Installation Session
Velogic Studio Pro requires a guided installation session, where our technician will take control of your computer to complete the installation. This is Stage 2 of the Velogic Studio Pro (Femto Mega) - Purchasing FAQ Preparation: before the ...
Setting your location for find-a-fitter and Frame Comparison ads
We're in business to help your business succeed. We want to help your potential customers find your service, and there are a couple of different ways we can do that. Find-a-fitter (all Velogic Studio users) Our public site has a "find-a-fitter" page, ...
Velogic Studio v4: What's new, and how to transition from v3
In January 2023, we announced that Paraic McGlynn at Cyclologic had taken an equity stake in Velogic and was coming onboard as CEO. Since then, we've been hard at work building a new version of Velogic Studio which will "blow the doors off" (Paraic's ...
Recommended computers for Velogic Studio Pro (Femto Mega cameras)
We are often asked whether a particular computer is likely to work with the newer Femto Mega cameras. You should check our PC System Requirements and Compatibility Guide (velogicfit.com) , but this page lists some particular models that are known to ...
Velogic Studio Pro (Femto Mega) - Purchasing FAQ
This page will answer all your questions about the hardware required for Velogic Studio Pro with one or more Orbbec Femto Mega cameras: Are you in the right place? Essentials vs Pro Velogic Studio is available in 2 product variants: Velogic Studio ...
Velogic Studio Essentials (Kinect) - Purchasing FAQ
This page will answer all your questions about the hardware required for Velogic Studio Essentials with a Kinect for XBox One camera Are you in the right place? Essentials vs Pro Velogic Studio is available in 2 product variants: Velogic Studio ...
Recommended computers for Velogic Studio Essentials (Kinect camera)
We are often asked whether a particular computer is likely to work with the high USB requirements of the Kinect camera. This page documents a couple of systems that are known to work, at different price points. If you are looking for a computer to ...
Velogic Studio - "Insider" version
The "Insider" version of Velogic Studio is special build which contains a "sneak preview" of features & bug fixes. It allows us to test those features and bug fixes in a range of real-world conditions before releasing into the main build. Things to ...
Release Notes - Velogic Studio (Insider)
These are the release notes for the Insider version of Velogic Studio. See also: Release notes for the main (non-insider) version v4.0.2735 on 2025-05-06 Fix for crash in 3D view on some computers. v4.0.2711 on 2025-04-16 Fix for Target Frames ...
Release notes - Velogic Studio
This section summarises bugs and features released to Velogic Studio users. See also: Release notes for Insider version Note that new releases of Velogic Studio are automatically delivered to your computer. You can check the version number on the ...
Submitting performance data
If you're not getting the performance you expect out of Velogic Studio, a great first step is to submit some performance data to our support team. If our support team asks you for performance data, here's what you should do: Sign into Velogic Studio ...
Velogic Studio Legal Notices
Your usage of Velogic Studio is governed by the Velogic Terms of Use and Terms of Trade. This page lists additional notices specific to the Velogic Studio product. Video codecs THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE ...
Kinect camera - compatibility and troubleshooting guide
Velogic Studio Essentials and Velogic Studio Pro can utilize the Microsoft Kinect for Xbox One camera, which looks like this: Kinect for XBox One camera Although it wasn’t a commercial success as a gaming peripheral, it remains an amazingly capable ...
Lighting & environment
The system will identify the markers in near darkness. However, you will get better performance from the camera if you take a bit of care with the environmental setup. Quality indicators The Quality Indicators are a small on-screen display allowing ...
Setting up the fit area
Where should the camera be positioned? The camera should be positioned 180cm-220cm from the bike (roughly 6-7 feet) with the lens ideally at a height of 95cm. Relative to the bike the camera should be pointing at the approximate midpoint between bars ...
Software setup
Logging in When you open the software you will be presented with a log in screen. Please enter the same username and password that you have set for our website. If you have forgotten your username and password, you can reset it by clicking “Forgot ...
Signing in - troubleshooting
Velogicfit's windows applications, Velogic Studio and 3D Aero, require you to sign into your Velogicfit account when the application starts. If you're having trouble signing in, this guide will help you to resolve your issue. How does the sign-in ...
PC System Requirements and Compatibility Guide
This guide will help you ensure that your Windows computer is up to the task of running Velogic Studio. The requirements are different depending on whether you're running Velogic Studio Essentials (with a single depth camera) or Velogic Studio Pro ...