> For the complete documentation index, see [llms.txt](https://docs.velogicfit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.velogicfit.com/zh/di-01-jie-ru-men/submitting-performance-data.md).

# 提交性能数据

收集并向 Velogic 支持提交性能数据以排查系统性能问题的说明。

如果您没有获得 Velogic Studio 期望中的性能表现，第一步很好的做法是向我们的支持团队提交一些性能数据。

如果我们的支持团队向您索取性能数据，请按以下步骤操作：

1. 像平常一样登录 Velogic Studio。
2. 进入应用程序中出现性能问题的地方。
3. 按下键盘上的 F12 键。这将打开“Tools”窗口。

> **注意：** “Tools”窗口主要用于内部使用，所以我们没有把它做得很好看！抱歉。

4. 点击“Performance”选项卡：

   ![](https://2529810062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjxwtZYYk0lvusnMTywNR%2Fuploads%2Fgit-blob-1fd20d4e44111de08cbaa2fb05d4d452f9e42aec%2Fsubmitting-performance-data.png?alt=media)
5. 点击“Collect performance data”按钮。第一次这样做时，可能需要几分钟来进行配置。
6. 最终您应该会看到：

   ![](https://2529810062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjxwtZYYk0lvusnMTywNR%2Fuploads%2Fgit-blob-3af2214673f78f490e5d5eb32483d830ee404809%2Fsubmitting-performance-data-1.png?alt=media)
7. 保持“Tools”窗口打开（您可以把它移动到其他屏幕或缩小它），返回 Velogic Studio，执行之前表现不佳的任务（例如：捕获、比较视频、生成报告）。
8. 完成该任务后，返回 Tools 窗口并点击“Stop collecting”

> **注意：** 性能数据可能很大——每秒采集大约 1MB。如果您的网络连接不佳，请尽量缩短采集性能数据的时间。

9. 点击“Stop collecting”后，系统需要几秒钟来准备提交数据。数据准备就绪后，您将看到：

   ![](https://2529810062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjxwtZYYk0lvusnMTywNR%2Fuploads%2Fgit-blob-71abb20cf80e4c1a3dfca9cb81ca619c834248a9%2FPasted%20image%2020250821111915.png?alt=media)
10. 点击“Submit to support”。

> **隐私说明：** 提交的数据完全是技术性的，只会告诉我们 Velogic Studio 各部分执行所需的时间。除您的电子邮件地址外，其中不包含任何用户数据。

11. 当数据已提交（上传）到我们的服务器后，性能选项卡将恢复到初始模式，仅显示“Collect performance data”按钮。现在您可以关闭 Tools 窗口。

我们的支持团队会收到该文件的通知，并会对其进行分析，然后通过电子邮件与您联系。

感谢您帮助让 Velogic Studio 变得更棒。


---

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