You can check the processor by running the System Information app, and looking at the Processor entry. For example
- The "i9" indicates the "tier" of the processor. You should have at i5, i7 or i9.
- The "10900X" indicates that it's a 10th generation processor. This number should start wither either 7, 8, 9, 10 or later. If it starts with a 2, 3, 4, 5, 6 - the computer is too old to work reliably with Velogic Studio.
- The number of Logical Processors can also be useful to know. This number can affect how many webcams you can use with Velogic Studio. You should have 4 or more logical processors to run Velogic Studio reliably with no webcams, and then add one logical processor per webcam
Please contact us if you would like us to help assess your system for compatibility with Velogic Studio.
Kinect camera compatibility
Velogic Studio and 3D Aero both utilise the Kinect for XBox One camera, which looks like this:
Kinect for XBox One camera
Although it wasn’t a commercial success as a gaming peripheral, it remains an amazingly capable camera. It is no longer manufactured but it’s still easy to find secondhand (there were millions of them sold) and we carry stock of the camera ourselves.
The Kinect for XBox One camera connects to your computer via a USB3 adaptor. But all USB3 ports were not created equal, and the Kinect is picky about the USB chipsets it can work with.
Kinect Configuration Verifier
You can easily check whether your Windows computer is likely to be compatible with the Kinect by using the Kinect Configuration Verifier tool from Microsoft. Download and run it, and you will see a window like this: Kinect configuration verifier
Here's how to interpret the results:
- You should have green ticks for the first 5 items. If any of those are red, then your computer is definitely not compatible.
- For the “USB controller” item:
- If you have a green tick then you are definitely compatible.
- If you have an orange exclamation mark, then the tool can’t tell either way. This is quite common and not necessarily a cause for concern - many systems with this icon run Velogic Studio and 3D Aero perfectly.
- If you have a red cross, then your USB controller is definitely not compatible.
- “Kinect Connected” will only be a green tick if you have a physical Kinect device connected.
- “Verify Kinect Software Installed” isn’t important, because if you don’t already have drivers, Windows should download them for you when you plug the Kinect in.
- “Verify Kinect Depth and Color Streams” can only be tested with a physical Kinect device connected.
The most important checks are the first 5 (basic system checks) and the "USB Controller" check.
If you have an orange exclamation mark for "USB Controller", there is one other check you can do yourself. Open Device Manager, and look in "Universal Serial Bus controllers". If you see a "Host controller" entry from either Intel or Renesas you're likely to be compatible. You can also search this thread for either your laptop brand or USB Controller chipset name and see if anyone has reported compatibility or incompatibility.
How to be sure